The number one priority in our business is passenger safety and comfort
Our commitment to safety and comfort on an ongoing basis include:
- Having fully skilled maintenance staff who are trained annually to ensure they carry out stringent safety checks on our fleet
- Recruiting and Inducting highly skilled drivers who have positive personalities who go the extra mile on each and every journey
- Receiving references checks and DBS checks on all of our team
- Monitoring, assessing and retraining our driver team with regards to their driving skills
- Training our drivers to CPC standard on an annual basis
- Having annual Insurance assessments to ensure all departments of our business operate in a safe and well managed manner
- Assessing our customers feedback from our customer aftersales forms and changing our management policies to ensure progress is made in providing a better service
Should you have any queries at any time please do not hesitate to contact our office where you can be assured of our very best attention.
Teacher of Performing Arts
Performing Arts Department
17 February 2016
Dear Belle Vue transport,
I am emailing to express my thanks for two drivers who took us to London on the 27th January, their names are Rob Gill and Phillip Littlehales.
They were extremely professional throughout our two day trip and very friendly to talk to. They were also extremely flexible with toilet and refreshment stops.
What stood out to myself as leader of the group was their knowledge of the area where we were staying as well as knowledge of motorway services. We were extremely impressed with the new coach we had been given, it was very comfortable. Also Rob and Phil played all the dvd's we asked for when we asked. We felt very safe and confident in their driving abilities and also in their interactions with our students. They are both lovely men and deserve a commendation for their hospitality and professionalism for our trip. They also communicated with us extremely well over the mobiles and met us promptly at each stop. Phil even walked to find us at the theatre to direct us to where the coach was parked.
Please thank them on behalf of Aquinas College, Stockport. We will certainly look to Belle-Vue to hire again,
2nd Glossop and 3rd Hadfield Brownies
9 December 2015
Just want to let you know how good your driver was with us on Saturday his name was Mike Harrison.
We went from Glossop to the Panto in Stockport and he was brilliant with the Brownies. He put music on so they could sing along and was very funny with them at the start of the trip, but also got across the safety issue of seat belts etc. We were very impressed with the coach as well how nice, clean, comfortable and quiet it was, well the coach was but Brownies were singing away, very loud.
Many thanks Hope you all at Belle Vue coaches have a great Christmas!
Holmewood House School
Tunbridge Wells, Kent
24th July 2015
My name is Chris Bass Gualbert and I had the privilege of being driven around Belgium by Phil on our recent trip with NST. Phil took the party of 46 to various venues in Belgium from Monday 13th-Friday 17th.
He was absolutely brilliant. Nothing was too much trouble and he drove with absolute professionalism. He managed to get us where we wanted, when we wanted. He managed to load and unload the bus with speed and safety. This alone was a pretty enormous task bearing in mind how much equipment we had including a drum kit and 37 stands as well as countless orchestral instruments, keyboards and amplifiers.
Picking up was always on time and as close as he could possibly make it. He made the trip wonderfully enjoyable for all.
As the leader of the party I could not have been more impressed with his total dedication. I could not be more grateful. Many, many thanks for allowing us to have him for the trip.
21st April 2015
To whom it may concern,
I am writing this letter about your driver Matt Turner on the 21/04/15 as I feel that his actions went above and beyond the call of duty.
I was stood outside Trinity High School this morning waiting for a bus into town. There was an older lady crossing the road coming towards me in the bus stop. The old lady took a terrible fall into the middle of the road. Your driver whom was parked a little further down the road saw this happen. It is quite a busy road.. your driver jumped into action..
He first of all stopped all traffic coming from behind his coach.. making sure it was safe.. With myself he checked the lady was ok asking her various questions whilst he was calling an ambulance .. He stayed with the lady until the ambulance arrived and even offered me a cup of coffee which was very nice of him.
This driver must be a credit to your company and I wish to thank him so much as you don't often see random acts of kindness like this any longer.
Year 5 Teacher
St. Marys Catholic Primary School
Just a short message to inform you of our complete satisfaction with our school bus driver Jason. He takes our Year 5 class to the swimming pool in Marple each Thursday at 9.05am. He is by far the most helpful and pleasant driver we have had in the years I have been taking the children swimming.
Jason always takes our pupil in his wheelchair to put him in position and strap him in his seat belt securely, checking carefully to ensure our pupil is safely positioned and comfortable. He keeps the bus beautifully presented and clearly takes a pride in his work.
Would you kindly pass on our gratitude and appreciation. He is an excellent ambassador for your company.