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Category Archives for "passenger safety"

October 11, 2018

Accessible Travel

From a coach with a lift to advanced local knowledge!

Belle Vue Coaches has a large and varied fleet of vehicles. In short, however many people needing transport – plus all their needs, can be met by Belle Vue Coaches!

No matter what the size and class of your party, group, family or club and wherever you may be travelling to, we have a wheelchair-friendly coach that will meet your requirements.

Belle Vue Coaches spans Manchester, Cheshire, Derbyshire, Lancashire and beyond. No destination is a  problem. With us, you are in the right place for wheelchair accessible coaches in the North West of England to anywhere in Europe!

So, whenever you need to transport a group of people with accessible requirements, Belle Vue’s wheelchair-friendly coach service has all the accessible features to transport wheelchair users more comfortably.

We really do have the best facilities onboard to make your journey a successful, safe and comfy one. Belle Vue’s highly trained driver crew is exceptional in looking after you from journey start to drop off home!

Available accessible transport service across Manchester and the North West

  • There is a wide selection of journeys to choose from. We have a brochure with over 70 day trip packages in it, loads more ideas and suggestion on Coach Hire Manchester and Funtastic Trips!
  • We have done all the research in going to the places we list
  • Elite driving squad trained to troubleshoot and resolve issues and problems that occur with panache and decorum
  • We piece great attractions, restaurants and shopping outlets together to make the perfect great day-trip
  • People can mix and match ideas and can create bespoke trips to suit their requirements. It is so simple
  • CAN’T is not a word in the Belle Vue customer experience requirement
  • They cover afternoon tea parties, markets and shopping outlets, tourism and culture
  • Belle Vue Coaches makes life easy for group organisers. If you book with us e.g. at Christmas, the chances are people will still be congratulating you on a fantastic event the next summer. Read our article about the Christmas Party Legend! It could be you!
  • We have a lift on the coach that means wheelchair users and people with stiff knees, limited mobility, etc. can avoid the steps!
  • Our drivers are specially trained to make every passenger INCLUDED rather than EXCLUDED. It’s not just about the coach having a lift, it is also about the service you experience, too!
  • We make FUN DAYS OUT for every kind of group – to every kind of place, it’s a ball on wheels!
June 29, 2017

You’re safer visiting Manchester and London than walking your dog or making a brew!

It has been a testing few weeks with the terrorist attacks in Manchester and London. Some Group Organisers are nervous about venturing into the cities. We are writing to inform you our team are prepared and vigilant and have been trained in prevention and protection.

In October last year, long before any attacks in Manchester, our team attended the Greater Manchester Police Headquarters for a training session in counter terrorism. In the spring we have rolled our Counter Terrorism training programme out across the team weeks before any events in Manchester had happened.

Our team are trained in how to stop an attack from happening and if that’s not possible then how to mitigate the impact. We are trained to seek out suspicious behaviour and packages. We know how to take actions to strengthen passenger security and keep our passengers safer. Although the UK is on a severe security grading the chances of an incident happening on your trip are extremely low indeed.

Over the last 10 years there’s been 1.4 deaths per year in the UK due to terrorism – which, according to research from BuzzFeed, means you’re more likely to be killed by dogs (18 deaths per year), hot water (100 deaths per year) or using your phone while driving (2,920 deaths per year).

On the night of the Manchester Arena attack we had numerous coaches out on conference work which ended up in the city on lockdown all night. Our team handled the events of that evening superbly. We also provided complimentary transport for the councillors attending the vigil in Manchester and provided transport for the victims families at the One Love Concert.

Manchester is a City United. We don’t live in fear and we go about our daily business as normal. You should too. You can be assured that the safety of our passengers is paramount and we take whatever steps necessary to make our services safer for our passengers.

Thank you for your continued support. Assuring you of our close and personal attention at all times.

Yours sincerely,

Philip Hitchen
Director

June 20, 2013

Passenger Safety – how NOT to do it!

Looking at the article by Mel Holley in Routeone’s magazine on page 12, dated 6 June 2013. It tells of a story of a coach operator taking a trip to Alton Towers from Scotland in March 2010.

Unfortunately the coach was travelling in snowy, icy weather and the vehicle collided with a bridge on the A73 near Biggar, Lanarkshire, and fell into the river, resulting in the loss of life of a student, Natasha Paton.

However, while Sheriff Nikola Stewart said the standard of driving was the cause of the accident, she concluded that the fatality would probably have been avoided if Miss Paton had worn her seat belt.

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